Process-Driven Solutions. Cutting-Edge Technology.

Home
Appointments
Customer Web Appointments
Work Management
Contact Us
Cutting Edge Processes and Technology Provide the Ability to Manage Your Shop Like Never Before

 

 

With Performance Drive SVC's Real-Time Interface You'll Have the Ability to "Drive" Productivity and Create a More Successful Outcome.

 

Flat-rate hours are, as we know, inventory that expires at the end of the day. If the hours aren't sold and completed, we never get the chance to get them back.  Since you'll be able to determine where you may be falling short prior to the end of the day, you have an opportunity to manage the outcome and sell available hours.

 

Monitor the performance of your shop at any level; shop, group, or individual technician.
  • In organizations with multiple locations, you'll now have the ability to monitor performance remotely in real-time.
  • Since service advisors, dispatchers, team leaders, and technicians are literally "on the same page", there's a centralized focus on delivering a shared flat-rate goal each day.
  • You can monitor the live performance of each technician in the shop in an easy to read interface. You'll know; their flat-rate goal for the given day, how many hours they've completed for the day, how much work is currently scheduled and uncompleted, and the number of flat-rate hours they'll need to accomplish their goal by days end.
  • With the ability to view vehicle status and job completions within a centralized work management page, you can provide customers with specific vehicle status in less than a minute.
  • Performance Drive SVC's promise time feature red flags a job if the job won't be completed prior to the promise time.