The Appointment Process Redefined Planned time with customers provides the foundation for building relationships, along with creating the opportunity to present needed services. When appointments become "stacked up" the necessary time to understand customer needs and to recommend services becomes compromised or eliminated. Performance Drive SVC provides dealerships with the ability to manage the appointment process in a much more strategic manner. Consequently, better understanding of customer needs occurs and sales opportunities are created instead of eliminated. 
| Manage Your Appointments and Resources...All From One Screen. Using Performance Drive SVC's Central Appointment System, you can view the workload, appointments and tracking of resources such as waiters, loaner cars, shuttle rides and valet service, all in one screen.
- The number of appointments (per time interval) are easily managed through an in-house preference screen, eliminating the likelihood of appointments that are stacked up. When advisors have hit the limit for appointments, the system will automatically guide them to select on open time for the appointment.
- Preferences can be set for number of loaner cars, shuttle rides, waiters, and valet service. When parameters are exceeded, the specified preference is red flagged to alert advisors that they've exceeded their quota for that resource.
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